Get Advice

  • Money

  • Relationships

  • UPDATE October 2020: due to the COVID-19 situation our face-to-face drop-in sessions are currently suspended in Hitchin & Royston.


    We are open at our Letchworth office Monday – Thursday 9.30am – 12noon.

    Adviceline: 03444 111444 Monday to Friday 10am – 4pm 

    Advice in British Sign Language: To book email: bsl@whcab.org.uk or text 07756 148591

    Crisis Intervention: In-depth support for people with urgent or complex needs through debt, benefits, housing or other advice.

    Help to Claim: Help with Universal Credit claims, from initial application through to first payment: Call us for free: 0800 144 8 444 (Help to Claim service) or visit one of our drop-in sessions.  For online advice visit: citizensadvice.org.uk/helptoclaim

    Court Help Desk Homelessness Prevention: Representation at court for people with rent or mortgage arrears.

    Benefits Form Filling: Help to complete applications and appeals for benefits.

    Financial Inclusion: Advice for settle tenants to manage money and debts, benefits, and maximise income.

    Letchworth Financial Health: Debt, Budgeting and Benefits advice for Letchworth Garden City residents.

    Energy Advice: Support through appointments, drop-in and community talks to help people save on energy bills and deal with fuel debts.

    Scams Support & Prevention: Support through individual advice for scam victims and community awareness raising activity

    If you need advice please call 01462 689801 and leave a message. We will return your call.  Alternatively please contact us via email