UPDATE October 2020: due to the COVID-19 situation our face-to-face drop-in sessions are currently suspended in Hitchin & Royston.
We are open at our Letchworth office Monday – Thursday 9.30am – 12noon.
Adviceline: 03444 111444 Monday to Friday 10am – 4pm
Advice in British Sign Language: To book email: email@example.com or text 07756 148591
Crisis Intervention: In-depth support for people with urgent or complex needs through debt, benefits, housing or other advice.
Help to Claim: Help with Universal Credit claims, from initial application through to first payment: Call us for free: 0800 144 8 444 (Help to Claim service) or visit one of our drop-in sessions. For online advice visit: citizensadvice.org.uk/helptoclaim
Court Help Desk Homelessness Prevention: Representation at court for people with rent or mortgage arrears.
Benefits Form Filling: Help to complete applications and appeals for benefits.
Financial Inclusion: Advice for settle tenants to manage money and debts, benefits, and maximise income.
Letchworth Financial Health: Debt, Budgeting and Benefits advice for Letchworth Garden City residents.
Energy Advice: Support through appointments, drop-in and community talks to help people save on energy bills and deal with fuel debts.
Scams Support & Prevention: Support through individual advice for scam victims and community awareness raising activity
If you need advice please call 01462 689801 and leave a message. We will return your call. Alternatively please contact us via email